Service Desk Analyst

Job Ref: 50199405
Sector: Cloud and Infrastructure
Job Type: Contract
Date Added: 04 March 2019
  • Brighton, East Sussex, England, UK BN1 2RL Brighton East Sussex GBR BN1 2RL
  • £110 - £170 per Day
  • Thomas Cowell
  • 0207 654 1075

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Service Desk Administrator - £170 per day

My client are a well-known financial services organisation based in Brighton who are looking to hire a service desk engineer on a fixed term contract to join team.

The purpose of this role is to be the first point of contact for their clients to support their business needs and log everything correctly on their ticketing systems.

You will need to have a proven track record for fixing faults first time and if this is not achievable you must be able to escalate the issue correctly to the 2nd / 3rd line teams.

Technical areas:

  • Windows 2007, 2008 & 2010 knowledge
  • Apple Operating System
  • Basic WAN networking understanding
  • Experience using a ticketing system
  • Working to SLA's

Nice to have:

  • CCNA
  • 2nd Line Experience
  • Microsoft certification

Please apply for this role with your most up to date and relevant CV.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.

03/04/2019 11:27:04
GBP 110 110