2nd Line Support Engineer

Job Ref: 50204904
Sector: Cloud and Infrastructure
Job Type: Permanent
Date Added: 12 November 2019
  • Hertfordshire, England, UK Hertfordshire Hertfordshire GBR EC3A 4AF
  • £35,000 per Year
  • Kacy Whitehead
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IT Support Technician - Hertfordshire - £35k + Bens

Our client, a successful global consultancy, needs an IT Support Technician / 1st 2nd Line Support engineer to work on site with one of their key clients.

Your role will include:* 1st and 2nd line troubleshooting on a fast-paced service desk* Following escalation procedures to efficiently provide solutions* Prioritising incidents based on their business impact

Required Skills:* Experience in helpdesk support* Microsoft Windows 10 Certification - MCSA, MCP, MCSE, COMPTIA* Windows 7 / 10* Active Directory* SCCMExperience using VMWare, App V and ITIL processes is beneficial.

Please apply for this role with your most up to date CV.

Keywords: Help Desk Support / 1st Line Support / 2nd Line Support / Windows 7 / Windows 10 / MCSA / MCP / MCSE / COMPTIA / AD / Active Directory / SCCM / VMWare / App V / ITIL

OneZeero is acting as an Employment Agency in relation to this vacancy.

12/12/2019 11:22:15