IT Support Engineer

Job Ref: 50205359
Sector: Cloud and Infrastructure
Job Type: Permanent
Date Added: 22 November 2019
  • City of London, London, England, UK ec3a 4af City of London London GBR ec3a 4af
  • £24,000 - £27,000 per Year
    YEAR
  • Thomas Cowell
  • 0207 654 1075
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1st / 2nd Line Support Engineer - Permanent - £23k - £27k - London

Our client, a Managed Service Provider (MSP), are looking for a 1st / 2nd Line Support Engineer to join a team of engineers based in London. As a 1st / 2nd Line Support Engineer, you'll have excellent soft skills as well as the required technical capabilities. You'll be dealing with clients on a day-to-day basis, therefore it's important to be presentable, well-spoken and articulate at all times.

Your daily responsibilities will be:

  • Working as part of the Service Desk providing 1st / 2nd line technical support
  • Managing user expectations and ensuring user satisfaction for all incident resolutions

Some of the required skills are as follows:

  • Windows Desktop OS (7 & 10)
  • Windows Server OS (2008, 2012 & 2016)
  • Microsoft Exchange (2010 2013 & 2016)
  • Windows Active Directory (AD)
  • Basic Network understanding
  • ITIL Awareness

OneZeero is acting as an Employment Agency in relation to this vacancy.

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22/12/2019 17:11:53
GBP 24000 24000