IT Support Engineer

Job Ref: 50206334
Sector: Cloud and Infrastructure
Job Type: Permanent
Date Added: 21 January 2020
  • City of London, London, England, UK City of London London GBR EC3A 4AF
  • £22,000 - £28,000 per Year
    YEAR
  • Kacy Whitehead
  • 0203 948 8036
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1st Line Support Engineer - City of London - £22-28k + Bens

This successful Managed Service Provider within the finance industry need an enthusiastic IT Support Engineer / helpdesk support analyst to come and join them on their Service Desk at their London office.

Key responsibilities:* Providing 1st line support based on a fast-paced service desk* Being the first point of call for client contact* Ensuring user satisfaction / managing their expectations* Understanding when to escalate tickets to 2nd line

Essential Skills:* Windows 7 and Windows 10* Windows Server 2008 - 2012* Microsoft Exchange* Active Directory

They also use Office 365 and VMWare so exposure to these would be beneficial.

Ideally, they're looking for someone who is keen on career development and is eager to learn about new tech, possibly with some extra certifications already under their belt. They provide extensive internal and external training and are always keen to promote their employees.

Don't miss out - apply now!

Keywords: 1st / First Line Support Engineer / Helpdesk / Service Desk / Windows Desktop 2007 2010 / Windows Server OS 2008 2012 2016 / Windows AD / Office 365 / Citrix XenDesktop / Microsoft Exchange 2010 2013 2016 / Cisco / ISO 27001 / VMWare

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20/02/2020 17:36:35
GBP 22000 22000